Return goods within 15 days for UK based customers completing the enclosed form found within your order.
Faulty items may be returned at any time. This does not affect your statutory rights.
Refunds will be credited to the original card that was used or purchased. Please allow 5 working days for the refund to be processed. Please note that this does not include the cost of delivery.
You cannot return part of the bundle for a refund. All products purchased as a bundle must be returned to obtain a full refund. You will need to process a new order to purchase the items within the bundle that you want.
Exchanges will be processed within 5 working days. Delivery will be in line with our shipping policy. Exchanges can only be made on clothing and not on nutritional products.
In some circumstances your delivery may be refunded, for example, if your entire order was faulty or incorrect or if your order has been cancelled under the consumer contract regulations.
If goods are opened, damaged, soiled, show signs of wear and tear or use, or are returned without original labels they will not be accepted for a refund and will be returned to you.
All products should be returned in the original box and packaging.
When trying on clothing please avoid wearing deodorant, make up, or the use of chalk or fragrance, which may leave a mark or scent on the clothes.
You are responsible for adequately packaging your returned items. Viking Forge Nutrition reserves the right to refuse returns on items which are damaged in transit as a result of inadequate packaging. Returns that are received and deemed to be in a unsellable condition will be rejected and returned to you.
Exchanges: Currently we can only exchange your clothing products for the same product in a different colour or size . If you wish to exchange for a different product, please return your item and process a new order for the purchase you want.